Our work reflects the belief that every adult has the right to be treated as an individual. We aim to create opportunities for relationship building. This will lead towards the development of trust and allow opportunities for people to develop and maintain trust with realistic recognition that the best intentions/plans are not always realised and that some failure is inevitable.
Our aim is always to promote a way of life for our citizens, which enables them to enjoy, to the greatest extent, their rights as individuals. In doing this we will observe the following principles.
Apna House understands that the right to dignity involves recognising the inherent value of people, by respecting their unique qualities as individuals and the specific nature of each person's needs.
An individual's right to privacy involves being free from intrusion or unwelcome attention. We will provide all of our citizens with as much private space as possible,we will respect the privacy of individual's rooms and relationships, and confidentiality of information. Apna House will endeavour to maximise our citizens privacy. Staff are trained in this area, and we have systems and procedures in place.
We will provide all our citizens with support and encouragement to stay in control of as much of their lives as possible. We will help our citizens maintain as much of their independence as is possible.
We are in no doubt that concern for security forms a major part in most people’s decision to go into a home. Apna House will respond to our citizens needs for reasonable security by doing the following:
We will put a vigorous system in place for checking the background of new staff, together with ongoing training of staff to ensure that services are delivered responsibly, professionally and with compassion.
The opportunity to select independently from a range of options. Our citizens are given as wide a range of choice as possible by doing the following:
The opportunity to realise personal aspirations and abilities. We will ensure that our citizens continue to fulfil their aspirations and abilities by:
Our home is welcoming and we encourage citizens to entertain their relatives and friends, to invite them to dinner, to birthday parties, and special celebrations. citizens are free to use the Activity Lounge for parties and special occasions. It is our aim to do everything possible to enable our citizens to have a happy and meaningful life.